Q. I’ve got a hard copy of my leaflet but not an electronic copy, can you
scan it and print from that?
A. Unfortunately not. If we were to scan your leaflet the quality would
not be good enough for print purposes. We can recreate your leaflet for you but
there would be a standard artwork charge and we’d need you to supply us with any
pictures or logos. Fortunately our design prices are extremely reasonable and
you wouldn’t have to pay the charge on any future reprints. See the design
section for details.
Q. Can I pay by Cheque?
A. Yes, we accept cheque but please note that we are not able to begin
design work or go to print until we have received your cheque. Alternatively you
can give us a call and pay by debit or credit card or order directly through the
site.
Q. How long will my job take to print?
A. Usually 4-7 full working days from the point of approval or from the day the
order is placed if you’re supplying the artwork ready to print. The first
working day is considered to be the day AFTER the job is approved or the order
is placed as those days are not considered full working days.
Q. I need my job urgently, can I get it any quicker?
A. Yes. However, as we all know, time is money so there are express
charges involved if you want your job quicker than the standard turnaround.
Q. Will the printed colours look the same as on my screen?
A.
No!... There are two reasons for this. Firstly, your computer screen displays
colours by mixing red green and blue lights to create the colours that you can
see. Comercial printing creates colours by printing cyan, magenta, yellow and
black. We ask people to supply CMYK files because this is what we print from.
PLEASE NOTE: There are some colours that you can see on screen that it is
impossible to re-create when printing, such as lime green, vivid blue and
orange. Secondly - we don't know what your screen looks like. For example when
you go into an electrical shop and see a wall of televisions. You will notice
that the colours vary from screen to screen. Even though we use state of the art
equipment, this is not an issue perculiar to Cheap Print House, this is an
issue that any commercial lithographic printer will face.
If having the EXACT colours is important to you, please do NOT order from us.